Lilibet Casino Privacy Policy – Your Data Rights Explained for UK Players

At Lilibet Casino, we take your privacy seriously and are fully committed to protecting the personal information you share with us. This Privacy Policy explains exactly how we collect, use, store, and safeguard your data when you use our website and services. We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Whether you are registering an account, making a deposit, or simply browsing our site, understanding how your information is handled is important to us.

What Information We Collect

When you create an account or interact with Lilibet Casino, we may collect a range of personal information. This includes your full name, date of birth, postal address, email address, and phone number. We also collect payment details, identification documents for verification purposes, and information about your gaming activity. Additionally, we gather technical data such as your IP address, browser type, and device information through cookies and similar tracking technologies.

How We Use Your Personal Data

Your data is used to provide and improve our casino services, process transactions, and verify your identity in line with UK gambling regulations. We use your information to manage your account, detect and prevent fraud, and comply with our legal obligations under UK law. We may also use your contact details to send you relevant promotional communications, but only where you have given us your explicit consent to do so. You may withdraw this consent at any time by updating your account preferences or contacting our support team.

Lilibet Casino does not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our platform, such as payment processors, identity verification services, and customer support providers. All third parties we work with are required to handle your data securely and in accordance with applicable UK data protection laws. We may also disclose your data to regulatory authorities, including the UK Gambling Commission, when legally required to do so.

Data Retention and Security

We retain your personal information for as long as your account remains active or as required by law. UK anti-money laundering regulations typically require us to keep certain records for a minimum of five years. We apply industry-standard security measures, including SSL encryption, to protect your data from unauthorised access, loss, or disclosure. Our internal access controls ensure that only authorised staff can view sensitive information.

As a UK resident, you have several rights regarding your personal data. These include the right to access the information we hold about you, the right to request corrections, and the right to request deletion in certain circumstances. You also have the right to object to certain types of processing and to request data portability. To exercise any of these rights, please contact our Data Protection Officer through the details provided on our contact page.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse site traffic, and deliver relevant content. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Disabling certain cookies may affect the functionality of some features on the site.

Frequently Asked Questions

No, Lilibet Casino does not share your personal data with other casinos or gambling operators without your consent, except where legally required.

How can I request a copy of my personal data?

You can submit a Subject Access Request by contacting our support team via email. We will respond within 30 days, as required under UK GDPR.

Can I ask Lilibet Casino to delete my account and data?

You may request the deletion of your account and associated data. However, certain information must be retained for a statutory period to comply with UK financial and gambling regulations.

Who do I contact if I have a privacy concern?

If you have any concerns about how your data is being handled, please contact our Data Protection Officer directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection authority.