Responsible Gaming at Lilibet Casino – Play Safely in the UK

At Lilibet Casino, the safety and wellbeing of every player is our highest priority. We are committed to providing a secure and enjoyable gaming environment for all our UK customers. Responsible gaming means understanding that gambling should always be a form of entertainment, never a way to make money or escape personal difficulties. This page outlines the tools, resources, and support available to help you stay in control of your gambling activity.

Our Commitment to Safer Gambling

Lilibet Casino operates under a strict code of conduct aligned with UK Gambling Commission guidelines. We take our duty of care seriously and continuously work to detect and respond to signs of problem gambling among our players. Our team is trained to identify at-risk behaviour and to signpost players towards appropriate support. We believe that a responsible gambling culture benefits everyone — players, operators, and the wider community.

Tools to Help You Stay in Control

We offer a range of practical tools to help you manage your gambling habits effectively. All of these features are accessible directly from your account settings.

• Deposit limits – Set daily, weekly, or monthly limits on how much you can deposit into your account.
• Session time limits – Define how long you wish to play in a single session to avoid losing track of time.
• Reality checks – Receive regular on-screen reminders about how long you have been playing.
• Cool-off periods – Take a short break of 24 hours, one week, or one month if you feel you need time away.
• Self-exclusion – Exclude yourself from Lilibet Casino for a minimum of six months if you believe you have a gambling problem.

Self-Exclusion and GamStop

If you feel that your gambling is becoming harmful, self-exclusion is a powerful and effective step. You can self-exclude directly through your Lilibet Casino account, and we will action your request promptly. We also fully support GamStop, the UK's national self-exclusion scheme. Registering with GamStop allows you to restrict your access to all UK-licensed gambling websites and apps simultaneously, providing a broader safety net.

Support Organisations

If you or someone you know is struggling with gambling, a number of free and confidential support services are available in the United Kingdom.

• GamCare – Offers support, information, and counselling. Visit gamcare.org.uk or call 0808 8020 133.
• Gamblers Anonymous – Peer support network with meetings across the UK. Visit gamblersanonymous.org.uk.
• BeGambleAware – Provides guidance and referral to treatment services at begambleaware.org.
• GamStop – Free self-exclusion scheme at gamstop.co.uk.

Protecting Young People

Lilibet Casino strictly prohibits gambling by anyone under the age of 18. We carry out robust age verification checks on all new accounts. We also recommend that adults use parental control software such as Gamban or Net Nanny to prevent underage access to gambling websites.

Frequently Asked Questions

How do I set a deposit limit at Lilibet Casino?

Log in to your account, navigate to the responsible gaming section in your account settings, and select the deposit limit option. Any request to lower a limit takes effect immediately.

Can I reverse a self-exclusion?

Self-exclusion at Lilibet Casino is applied for a minimum of six months. Once that period has passed, a cooling-off period applies before access can be reinstated, ensuring your decision is considered carefully.

What should I do if I think I have a gambling problem?

Please contact our customer support team immediately and consider reaching out to GamCare or BeGambleAware. You can also self-exclude via your account or through GamStop for broader protection across all UK-licensed sites.